The Town of High Level is moving forward with independent reviews after identifying compliance gaps within its water and wastewater systems.
In December 2025, the Town voluntarily submitted a self-reporting letter to Alberta Environment and Protected Areas after an operational review revealed non-compliance related to monitoring, reporting, and infrastructure maintenance documentation. The review followed a provincial inspection of the water treatment plant and was conducted by Aquatera Utilities at the Town’s request.
Chief Administrative Officer Viv Thoss says the Town is focused on corrective action and transparency.
“It’s been frustrating to learn of these gaps from years past, but our priority is strengthening our systems and ensuring this doesn’t happen again,” Thoss said, adding the Town is cooperating fully with Alberta Environment.
Town officials emphasize that drinking water remains safe, with no public health emergencies reported and no boil water advisory in effect. The compliance issues identified are administrative in nature and do not involve water quality.
As part of next steps, Council has approved the engagement of WSP, an independent engineering firm, to conduct a situation analysis and recommend a path forward. The review will also help inform long-term planning for sustainable funding of water and wastewater infrastructure.
Thoss notes that many Alberta municipalities include capital reinvestment components within utility rates to help fund infrastructure renewal, rather than relying solely on property taxes or grant funding.
“It’s important that we minimize impacts on residents while ensuring system sustainability,” she said, adding that Council will consider various funding options once full cost estimates are available.
Mayor Josh Lambert says Council understands community concerns and is committed to keeping residents informed.
“Access to safe, reliable water is essential,” Lambert said. “Council and Administration are working together to identify long-term solutions.”
The WSP review is currently underway, with findings to be presented to Council once complete.
Keith Hopper, Trending 55
